I appreciate that game manufacturers and distributers are unable to test on the vast number of combinations of PCs that exist. However would it not be possible for them to at least put the default resolution on the packaging?

I have a games system that exceeds all of the specifications on the package, but I run it into a JVC 32in LCD television. This does not display 800x600, but it can display higher resolutions and lower resolutions.

So I put the CD/DVD in the slot, click all the install buttons, wait for a while and then hear the sound track but no video. Quite often it is possible to install the game on my office PC, reconfigure the graphics to a resolution that will display and then copy a file with the new info it to my games system. Some I can alter a set up file to run in a window, some I have to reprogram.

I have contacted games manufacturers and distributers, the best quote is: "your set up is too good for the game". No one is prepared to supply a patch or explain how to run the game on a system which conforms to the specification on the box.

I could return the game to the supplier as "not fit for purpose", but by then I have taken it out of all of its packaging and tried to use it so that it would not be fair to the retailer.

Bob Sheppard