Currys
Almondvale Shopping Centre, Livingston
Me: I would like to buy one of the Sony Vaio N Series laptop’s that’s on display.
Currys: Hold on, I’ll check and see if we have any in stock... I’m sorry we don’t have any in stock.
Me: Can I order one?
Currys: No, we don’t do orders.
Me: Can you supply one from one of your branches?
Currys: No, we don’t do that, but I have checked on my PC and they have them in stock at PC World in Edinburgh if you want to drive there to get one. It’s only 12 miles away.

Me (on phone): I’d like to buy a Sony Vaio N series laptop and Currys said you had them in stock.
PC World: Let me check... yes, we have some in stock.
Me: Thanks. So if I drive across I can get one?
PC World: The ones in the shop might already me reserved for other customers.
Me: So can you tell me if they have all been reserved?
PC World: I’m sorry, I am not allowed to give out that kind of information.

Me (on phone): Hello. I’d like to buy a Sony N Series laptop. They cost £499 in Curry’s.
Sony Shop: No problem.

Okay, so maybe I am just turning into another whinging customer, but do Currys or PC World actually manage to sell anything?

Jim Fanning